Shipping & Delivery Policy

Trade name: Brewvo LTD
Phone number: +33 683849030
Email: brewvoo@outlook.com
Physical address: 13 rue mermoz, 11150 Bram, France

Shipment Responsibility

Brewvo LTD is not responsible for delays or issues once a package has left our warehouse and is in the possession of the courier.

Delivery & Signature Requirement

Please note that, due to recent safety measures, couriers may no longer require signatures upon delivery.

If a package is marked as delivered by the courier but cannot be retrieved at the shipping address, we do not claim responsibility for loss or theft. We do not replace or refund orders confirmed as delivered. We recommend contacting the courier directly for resolution.

Processing & Shipping Time

Orders are processed within 3–5 business days.

Once shipped, you will receive an email with a tracking number.

Delivery times are estimated between 7–28 business days after shipment, depending on your location.

Shipping Rates

Shipping Destinations & Carriers

France & European Orders

Orders are shipped from our European warehouse via DPD, PostNL, UPS, or other local delivery partners.

International Orders

International shipments are sent via UPS, FedEx, or equivalent carriers. Delivery may take 2–3 weeks due to customs clearance or transit delays.

Brewvo LTD is not responsible for customs delays or additional customs fees.

Australia Orders

Orders shipped to Australia may be delivered through STARTRACK, UPS, or equivalent logistics partners.

Duties & Customs Fees

Customs and import duties may be payable upon arrival in your country.

These charges are determined by your local customs authorities and are not controlled or refunded by Brewvo LTD.

For DDU (duties unpaid) shipments, customers are responsible for paying any import taxes or duties before delivery.

Wrong Address & Order Modification

It is the customer’s responsibility to ensure the shipping address is accurate.

Please contact us immediately at brewvoo@outlook.com if an address correction is needed.

We process orders quickly, and address changes or modifications cannot be guaranteed once the order has shipped.

Orders returned due to incorrect addresses may be reshipped at the customer’s expense.

Order Cancellation & Refunds

Orders may be canceled or modified if requested promptly after placement.

Once shipped, orders cannot be canceled or changed.

Items returned due to incorrect addresses or refusal to accept delivery are not eligible for refund or replacement.

If you wish to return an item, please follow the return instructions provided in your order confirmation.

Contact Us

For questions or assistance, please contact us:

Trade name: Brewvo LTD
Phone: +33 683849030
Email: brewvoo@outlook.com
Address: 13 rue mermoz, 11150 Bram, France